Terms & Conditions of Service

Legal notice

In compliance with the provisions of article 10 of Law 34/2002, of 11 July, on Information and Electronic Commerce Services for the General Public (LSSI), we hereby announce that www.staexcursions.com is run by Spanish Trails® Adventure SL (or STA), with registered office at carrer Vidre, number 7 (postal code 08002), Barcelona, Fiscal Identification Number B17749334, telephone +34 93 317 41 60 and fax +34 93 301 44 26 and electronic mail info@staexcursions.com.

Payment of Deposits and Balances

Spanish Trails® Tours and Events requires a 25%-40% non-refundable deposit (depending on the service solicited) in order to confirm a booking. The balance of the total booking cost is due before or on the trip/service start date. Reservations made within 24 hours of the trip date must be paid in full at the time of booking.

Payments can be made by credit card on the Spanish Trails® Tours and Events website from the home page or any reservations page. This payment is made through a secure server provided by Banco de Santander Central Hispano, one of the largest banks in Spain.

Refund Policy

The deposit made at the time of booking is not refundable under any circumstance.

High Season (March 15 - September 15):

If a cancellation is made 14+ days prior to the trip date, a refund will be given, minus the non-refundable deposit.

Low Season (September 16 - March 14):

If a cancellation is made 7+ days prior to the trip date, a refund will be given, minus the non-refundable deposit.

What responsibilities do I assume as a guest?

Guests are responsible for: Having or contracting their own personal insurance policy to assist them in the event of injury and/or accidental death while being hosted by Spanish Trails Tours and Events or subcontracted guides and guide services of Spanish Trails Tours and Events. Spanish Trails Tours and Events assumes no responsibility for injury or accidental death for clients who did not contract such insurance with Spanish Trails Tours and EVents, which is offered on this on-line booking form. Clients are responsible for choosing a trip that suits their abilities, fitness level and state mental health; communicating any physical, mental or emotional limitations by fax or on-line to Spanish Trails prior to trip departure; If you are booking a tour or services with Spanish Trails for someone other than yourself then be aware that you are making choices for that person(s) regarding physical ability, interest level, price and booking conditions and injuryand accidental death insurance policy purchase or waiving of injury and accidental death insurance; arriving at the trip start with the appropriate clothing; respecting nature and the laws of areas visited; following environmental guidelines and regulations while on the trip in accordance with leader direction; and respecting the rights of other trip members.

What are Spanish Trails® Tours and Event's limitations of liability?

Spanish Trails® Adventure is not liable for bodily injury, accidental death or property damage or theft as a result of (but not limited to): falling, physical exertion for which a guest is not prepared; forces of nature; travel by train, auto, boat or other conveyance, or by bicycle, ski, horseback, foot or other form of active or adventure travel; consumption of alcoholic beverages; civil unrest; terrorism; breakdown of equipment; high altitude; lack of or limited access to medical attention in remote locations; and the adequacy of medical attention once provided. Travel insurance is strongly recommended and can be contracted through Spanish Trails Tours and EVents and Wintherthur Insurance. Spanish Trails® Tours and Events is also not liable for additional expenses not specified as included in the trip cost. Spanish Trails® Tours and Events is not liable for additional expenses a guest may incur as a result of a late start and/or late return due to natural disasters, weather, traffic, illness of a guide or other guest while en-route or any other delays due to circumstances beyond the control of Spanish Trails® Tours and Events' guides. Spanish Trails® Tours and Events reserves the right to make route, restaurant and hotel modifications as necessary to improve the trip's quality or to accommodate weather and the comfort and well-being of guests. Guests of Spanish Trails® Tours and Events give express permission to take photographs or video recordings of its trips for marketing purposes, as well as approving such use by third parties with whom Spanish Trails® Tours and Events may collaborate with, without financial remuneration.